WeSolve DigitalA WeSolve Digital Product
Restrak
Multi-center case management and billing for reentry, recovery, and supportive housing programs
Built for and with MetroHope, a residential reentry and recovery program.
Built for the reality of frontline case work
Restrak wasn't designed in the abstract — it was built directly alongside MetroHope's staff, on their program, with their case workers in the room. It tracks every resident through the full lifecycle of a structured program, across every center a program runs: admission, active program phases, curriculum and class enrollment, discipline and infractions, and outcomes like move-out to independent housing. The billing engine handles more than self-pay — insurance claims filed electronically (EDI), county and state assistance programs like Group Residential Housing, and self-pay all live in the same resident record. Six distinct staff roles each see exactly the records and tools their job requires, with resident documents stored securely in the cloud instead of a filing cabinet. Staff get the reporting funders and boards ask for without building it by hand; case workers get a system that matches how a reentry or recovery program actually runs, not how a generic CRM assumes it does.
Features
What Restrak gives your team
Multi-center resident & admission tracking
Every resident's program phase, from admission through move-out, tracked in one place across every center a program runs — instead of a spreadsheet or paper file per location.
Insurance & assistance-program billing
A multi-payer billing engine — insurance claims filed electronically (EDI), county and state assistance programs like Group Residential Housing, and self-pay — all in the same record as the resident's case, not a separate finance system.
Curriculum & class enrollment
Each resident's program curriculum and class attendance tracked alongside their case record, not in a separate education system.
Discipline & infractions reporting
Structured infraction and discipline reporting that staff can actually generate for funders and leadership, not reconstruct from notes.
Duration & outcomes reporting
Time-in-program and move-out outcomes — own housing, program completion, and more — tracked for the reporting funders and boards require.
Role-based access & secure document storage
Six distinct staff roles each see exactly the records they're responsible for, with resident documents stored securely in the cloud instead of a filing cabinet.
Ideal for
Who Restrak is built for
- Multi-site reentry and recidivism-reduction programs
- Sober living and residential recovery programs billing insurance or state assistance
- Transitional and supportive housing operators managing curriculum and outcomes reporting
See if Restrak fits your program
We'll walk through your current process and show you what it looks like inside Restrak.